Delivery & Returns
RETURNS:
We are sorry to hear that you need to return your PurelifeBiotics product. We aim to create the most wonderful experience possible for you, and anything less than perfect is simply not good enough. While we will always honor the return of a product that has not met your expectations, we can only accept returns for products that are unopened with the packaging in as-new condition, products that arrived damaged or products that are defective. On receipt of the returned product we will issue either a replacement product or a full refund, depending upon your preference.
To begin the return process, please reach out to purecare@purelifebiotics.com including your full name, your mailing address, your order number, the specific product that you wish to return and a brief description of why you need to return your product.
SHIPPING:
ALL of our products are shipped direct from our production facility in Texas, where they are made.
Orders placed before midday CST will be shipped on the same day. Orders placed after midday CST will be shipped on the next business day. If there is any change to this, for example, during peak season, we will post those changes here.
OUR BRAND VALUES
Elevating Everyday Wellness
PurelifeBiotics innovatively designs wellness products that transform ordinary moments into extraordinary self-care experiences. Unwavering in our mission to nurture well-being, we aim to ignite a shared enthusiasm for self-care, empowering every customer to integrate wellness practices into their daily life and radiate positive energy.
Our dedication lies in providing all-natural, handmade, and eco-conscious solutions that advocate for individual health and the environment's vitality. Driven to build a diverse community unified by a shared passion for self-care, our commitment extends beyond the products we offer. Every purchase empowers each patron to infuse self-care into their daily routines, radiate positivity within their sphere, and contribute to the collective wellness of our community.
As part of our holistic mission, we channel a portion of our profits to support mental health resources and therapy, fostering a more resilient and healthier community.
Every day with PurelifeBiotics is an extraordinary self-care retreat in the comfort of your own home.
Sustainable Practices
We believe in the importance of sustainability, creating products that are not only beneficial to our customers but also friendly to the environment.
We are committed to reducing our carbon footprint, sourcing ingredients ethically, and promoting environmentally-conscious behavior.
Holistic Well-being
At PurelifeBiotics, we value the comprehensive health of individuals, recognizing that physical and mental well-being are intrinsically linked.
We create products that cater to the whole person, promoting a balanced mind-body relationship.
Empowerment
We believe in empowering individuals to take charge of their well-being. Through our products and initiatives, we aim to inspire individuals to incorporate self-care into their daily routines, leading to greater health, happiness, and life balance.