Frequently Asked Questions


All of our products are manufactured in our state-of-the-art facility in Katy, Texas.

Our US-first sourcing policy ensures that only the finest ingredients are used in every product. On the rare occasions that we are unable to source from a local, organic, all-natural farm, we spare no expense in reaching out to the most progressive and environmentally-friendly suppliers in the world, guaranteeing that all of our products stay firmly in line with our PurePrinciples.

Unfortunately, due to the sheer number of requests, we are unable to ship samples. From time to time, we do ship new product samples with customer orders, so that we can get your feedback and make sure that any new additions to our product range meet the expectations of our amazing customers.

Due to the intensity of the ingredients in our stunning Shower Steamers, they are not for use in the bath.

All of our soaps are cured for a minimum of 6 weeks to ensure that they are as gentle on your skin, as long-lasting and as perfect as you expect your PurelifeBiotics soap to be.


While we specialize in shipping to the US & Canada, we are able to ship anywhere in the world upon request.

Orders over $60 are shipped for free.

As soon as your order is shipped from our production facility, we will email you the tracking details.

In most cases, yes, you can. Just look for the "Pre-Order" badge on the product page.

As long as your product is in stock, you are in the mainland US and you order before midday CST, your order will be shipped on the same day and will normally be delivered on the next business day. If your order is placed after midday CST, we will do our best to ship it that day, however, it is likely that it will not ship until the next business day.



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